Coronavirus: Important information for customers; 17 March 2020
We find ourselves in extremely unprecedented and difficult times and, in light of the government's statement yesterday (Monday 16th March 2020), our Management Team have reluctantly taken the extremely difficult decision to cancel ALL our brochure and online departures with immediate effect, up until 30th April 2020.
This is a decision we have not taken lightly. However, given the latest government advice, we feel we have no choice. In making this extraordinary decision, we have been very conscious of the average age of our valued and loyal travellers, and have taken into consideration the anxiety and concern that many passengers are feeling due to these uncertain times. Please rest assured that we are doing everything possible to resume normal operation as of the start of May 2020.
On a positive note, this current national and worldwide crisis is likely to be very much a temporary one and we believe that, with the arrival of summer, our programme and things in general will be very much back up and running – and, of course, there are plenty of superb opportunities to travel with us in the future.
Most importantly, may we take this opportunity to wish you well and hope that you keep healthy, virus free and as happy as possible, during this unforeseen situation.
Thank you, very much for your continued support and custom during what is a very difficult time for all of us - and thank you for your patience and understanding.
We will be in contact with all passengers with bookings on departures up until 30th April in due course, and in departure date order. Please be assured we are continuously monitoring the situation as it unfolds very carefully, and if you have any questions, concerns, or if you would like to book alternative trips later this year, then please do call our Reservations Team on 01934 415000.